Cancellation and Refund Policy
At Shree Raja Rajeshwar Devasthan Foundation, we strive to provide excellent service to our customers. However, we understand that circumstances may arise where you need to cancel your order or request a refund. This Cancellation and Refund Policy outlines the procedures and conditions for canceling orders and requesting refunds.
1. Cancellation Policy:
1.1. Donations: Once a donation is made, it cannot be canceled or refunded, as it is considered a voluntary contribution to our organization.
1.2. Product Orders: If you wish to cancel an order for a physical product, please contact us as soon as possible. We will make every effort to accommodate your request, but please note that orders may be processed and shipped quickly. If your order has already been shipped, it cannot be canceled.
2. Refund Policy:
2.1. Donations: Donations made to Shree Raja Rajeshwar Devasthan Foundation are non-refundable. We appreciate your generosity and assure you that your donation will be used to support our charitable initiatives.
2.2. Product Orders: If you receive a damaged or defective product, please contact us within [insert number] days of receiving your order to request a refund or replacement. We may require photo evidence of the damage or defect to process your refund or replacement request.
3. Refund Process:
3.1. Once your refund request is approved, refunds will be processed within [insert number] business days. Refunds will be issued to the original method of payment used for the purchase.
3.2. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your financial institution’s processing times.
4. Contact Us:
4.1. If you have any questions or concerns about our Cancellation and Refund Policy, or if you would like to request a cancellation or refund, please contact us at shiva@shreerajarajeshwardevasthan.org .
5. Changes to Policy:
5.1. We reserve the right to modify or update this Cancellation and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Effective Date:
This Cancellation and Refund Policy is effective as of 2nd April 2024 and was last updated on 2nd April 2024.
